C&C Group

Consultancy

Our Consultancy Services help clients to make sense of technology and understand where it can add value to an organisation at both a strategic and operational level.

We have developed alliances with companies offering best-of-breed enterprise solutions including Oracle (inc. Siebel), Microsoft, IBM Cognos, SAP Business Objects, MicroStrategy and we are able to provide objective and unbiased advice on technology provisioning since we elect not to resell third-party software licenses.

A C&C Group consulting associate is able to remain technology neutral and suggest the right platform for the right challenge, being first and foremost concerned with developing and maintaining a high standard of current industry subject matter expertise. This is fully aligned with our core position and market differentiation - we believe you have to understand the business to deliver the right solutions.

Technology expertise and proficiency is second nature to C&C Group consulting associates who are mature, highly skilled and dedicated individuals that are typically certified in multiple enterprise technologies.

Clients' projects and programmes can be staffed with C&C Group consultants either operationally or in senior advisory roles which we refer to as ‘riding shotgun’. C&C Group consultants hit the ground running and keep accelerating right up to and through the concluding stages of the engagement life-cycle.  We ensure that your project team remains available to you post-production after the project has been deprogrammed and your solution has undergone our carefully thought out, well-structured and fully documented transition into the final production environment.

To that end C&C Group has designed a robust consistent standardised and repeatable project-to-production transformation process which takes implementations into the application support phase as their natural conclusion. This transformation has a pre-requisite stage without which the project-to-production transition cannot be signed off. That stage is the knowledge assimilation phase during which C&C Group guarantees our clients full Tier 2 support access to the original implementation team. This remains in place until the technical account management consultant assigned to the client has sign-off from the client for the project-to-production transition.

The formal sign-off is a guarantee that all training and knowledge sharing planned within the implementation has been achieved successfully and that the solution is servicing your satisfied customers consistently in ‘business as normal’ routine daily operations.