C&C Group

C&C Group’s Healthcare Business Intelligence (HBI) platform has been developed over years of delivering business intelligence projects within the life sciences sector.

Managing high performance and creating sustainable growth relies on understanding all aspects of your business. This depth of knowledge is achieved by bringing together operational data, competitive intelligence, and customer insights into a central integrated information management (IM) data store available to decision makers throughout the organisation.

Business intelligence requirements vary enormously throughout the life sciences life cycle and the HBI platform has a wide variety of support for analytics and reporting covering pharmacovigilance, market access, sales, marketing, and commercial business at operational and executive management level.

The HBI platform supports a range of budgets, corporate IT standards, technology options, and implementation choices. A core IM operational data store is implemented in Oracle or Microsoft SQL Server databases and used to collect and integrate typical data sources such as IMS sales data, CRM activity data, SFE data, plus any other data you wish to include.

HBI comes pre-configured with measures and dimensions supporting the typical analytical requirements in life sciences including Sales vs. Activity with sales volume, call volume, call rate, coverage, and frequency. Specific requirements such as your organisation’s key account management KPI’s and KRA’s can be added during implementation.

We recognise that budgets vary widely in life sciences BI projects and that not every company is seeking to implement a full enterprise information management platform from the outset. Our approach builds success incrementally by creating an analytical environment which can be extended in phases mapped to the requirements within each subject area in your company such as Sales, Activity, Marketing, and Finance.

We are able to deliver a mix of our own Microsoft BI based technology alongside any licensed software you may have in place from the major Business Intelligence vendors such as SAP Business Objects and IBM Cognos if you are seeking to keep your licensing costs low. Our staff are experienced and certified with using the major BI OLAP suites and are adept at delivering head-office and field-based reporting and analytics in the most cost-effective manner possible.

From a single data-mart delivering specialist pharmacovigilance metrics in a patient safety setting to a dispensing doctor incentivisation scheme operated from head-office through to a complete sales force activity reporting mobile iPad App refreshed over the air using cellular networks - C&C Group has delivered life sciences business intelligence to fit all budgets, timescales, and requirements, large or small.

To download the info sheet, click here.

• Complete pre-built reporting and analytical platform ready to start receiving, storing, creating history, and aggregating your operational data into a secure central integrated information management database from which you can launch company wide standard reports and analyst support.

• Range of packaged browser reports compatible with mobile devices to support head office and field based reporting requirements with no client installation needed.

• Packaged KPI dashboard and scorecard browser application bundled with HBI information management platform - preconfigured and ready to support executive performance management.

• Core packaged operational database with support for the commonly used CRM and customer data models such as Oracle Siebel, Cegedim, and Binleys.

• Packaged analytical database supporting all of the dimensions, hierarchies, measures, and aggregations implemented in an industry best practise sales and marketing information management platform (for example time, sales force alignment, account, product, therapy area – sales by unit, cash, calls, call rate, coverage, frequency – YTD, MAT, TTD, CTD, and others as required at implementation).

• Extraction, load, and transformation packages pre-configured to load data from enterprise systems and flat file structures covering Oracle, Siebel, SAP, IMS, and any other sources you require.

• Implementation of as-is and as-was time dimension across the data model to support historical and current reporting by effective date – useful for reporting across territory re-alignments and price changes.

• Data structure definition objects including SAP Business Objects universes, IBM Cognos Framework Manager models, Microsoft Analysis Service cubes, Reporting Services views, and MicroStrategy meta-data to support your investment in licenses from the major business intelligence software vendors.

• Wide range of packaged pre-formatted skeleton report definitions ready for your data – built for IBM Cognos, SAP Business Objects, and Microsoft Analysis & Reporting Services.

• Comprehensive library of packaged XML reports covering charts and tables - browser viewed standard reporting – delivered by subscription using email and intranet to head office and to the field.

• Hosted and fully managed implementations available which require zero capital investment in hardware or headcount to operate your business intelligence infrastructure.

• Best-of-breed technology using robust, scalable web application framework compatible with major database technologies

• Implementation, support, training, and maintenance packages available to fit all budgets and timescales

• Fast implementation of your business intelligence requirements using pre-tested and production ready secure integrated central BI server.

• Reduced costs by using pre-packaged reporting and analytical support as opposed to building in-house from scratch.

• Easy to extend either customising pre-packaged reports and analytical functions or building new reports and analyst support using the technology of your choice including IBM Cognos, Microsoft BI, and SAP Business Objects.

• Fast, simple, tried and tested business intelligence integrated data and application server technology used in a number of small and large pharma information management projects.

• Lower costs delivered by using database and business intelligence technologies often already licensed within your organisation.

• Greater consistency and adherence to your corporate IT standards using an architecture with options for the major technology vendors in the business intelligence space.

• Completely future-proof and open to further development, enhancement, and customisation supporting a phased delivery where new requirements can be answered with incremental implementation.

• No capital investment required to build internal business intelligence architecture if using full-managed or Cloud implementation options where our dedicated ISO9001 and ISO27001 certified hosting facilities and staff look after your information management assets.

• No internal headcount required to operate your business intelligence platform – all data loading, administration, archiving, data storage, network availability, and data supply agreements managed to your SLA by our staff in a shared resource team with significantly lower costs than running a dedicated team internally.