C&C Group
Unsolicited Feedback
Novartis Pharmaceuticals UK Ltd, Chief Information Officer
I would like to pass on to you feedback from our Coventry clinic manager who has told me how very impressed she is with the service received from both Jasim and Sean this last week, with reference to the support provided to get the service back up and communicating.
She cannot praise C&C Group highly enough.
Many thanks for all your help with this site.
Novartis Pharmaceuticals UK Ltd, Head of Medical Collaboration Centre
“…..due to the hard work, flexibility, resilience, attention to detail and pragmatism of so many of the people involved in the turnkey project I am really delighted with the progress made with the ……… migration. A great result for Novartis, our customers and patients they care for.
Thank you to all of you!”
Project Manager, ScottishPower
"It has been great working with you guys and Ian has been a star. He is very professional, always courteous and helpful, and most importantly technically top notch!"
ELEXON, IT Infrastructure
"I would like thank Brian for the support, we have received in implementing changes required on Atlas System. He been really brilliant on turnaround time with resolution for all queries, has great technical skills and tremendous customer handling skills, and always has been great help to all issues raised by ELEXON and exceptionally brilliant on the current one .
I would like say.. he should get 5 Star rating for resolution of this problem."
Sanofi-aventis, Business Analyst - web applications
"I've been using the iPad app today and it looks awesome.
I'm really impressed with the mapping functionality, the GUI looks fantastic, the performance is great and the functionality is exactly what I was expecting.
Please pass on my thanks to everyone involved."
GlaxoSmithKline, Business Partner - Metabolic & Bone
"Yes I was very happy with the work. I passed on your details to our IT department to bear in mind should any other teams require your services in future, and I would certainly contact you again should I ever be involved in something similar again."
Pfizer Worldwide Biopharmaceutical Business, ECANZ SFE Solutions Centre, Application Manager
“On behalf of Pfizer, we’d like to thank you and the team for a very professional service provided. It was a pleasure working with you guys, the quality of work was very high. We are in systems testing now of the migrated data and well on the way to deployment.
I am not sure what projects I will be given after this, but if anything relevant to your service offerings comes up, we will definitely consider C&C Group.”
ScottishPower, ITBS Project Manager
“The ADQM System went live this weekend and I would like to express my thanks to those who were directly involved in achieving that over the three days. I very much appreciate the time commitment in the evenings and at a weekend and the work involved in delivering this. The work all went according to plan which is a great credit to all involved – a first class piece of work !
Thanks for the commitment and effort.”
EDF Energy, Orchard Project Manager
“C&C Group’s solution implementation has been extremely well managed and the application produced reflects good understanding of the industry paired with professional and experienced software development practices.
I hope that you are successful with your venture into the other markets.
The team I have worked with are a credit to your company.”
CE Electric UK, IS Development Manager
"I just wanted to take a minute to pass on some feedback. Throughout the project, your project team have represented C&C Group admirably and been an essential part of the furniture in our frequent conference calls. Special thanks, however, must go to your staff’s diligence over the go-live weekend.
In short, it’s fair to say that CE Electric are very happy with the service received."
Novartis Pharmaceuticals UK Ltd, Chief Information Officer
“A fantastic result. Well done everyone and thanks especially to all those who have worked through the weekends and long into the night over the last two weeks on this final push.”
Astellas Europe, European Sales & Marketing Analysis Manager
“C&C Group has delivered an innovative country level data warehouse for Astellas Europe. The integrated and effective use of IMS sales data gives us a tailored view of Astellas markets and therefore a competitive edge in each country.”
Allergan Pharmaceuticals, EU Sales Operations Manager – Ophthalmology
“C&C Group have successfully produced and hosted a sub-national data warehouse which continues to meet the high standards required for Business Intelligence projects within Allergan.
C&C Group combines their Pharma expertise with excellent technical skills in order to perform, consistently within our organisation.”
British Gas, PPMIP
“The first ecoes PPMIP File - Just a quick note to let you know that we have been reviewing the results all week and are delighted with the output”
ScottishPower, Income Manager
"Many thanks for what is a very rapid response by C&C Group to assist – it is much appreciated."
Cisco Systems, Marketing & Communications Manager
“The internet continues to represent fantastic opportunities for companies to attract, retain and understand customers, the work conducted by C&C Group helped us take advantage of this opportunity.”
ITRON, Business Analyst
“[MAP14 service] performance has been excellent with a 100k line request file being processed with valid responses within two minutes which is outstanding.”
Integrated Utility Services, IT Delivery Manager
“…[C&C Group have] been doing an outstanding job of looking after IUS... I've had nothing but positive feedback from all parties (and they are pretty demanding).”
ELEXON, Assurance Consultant
“I just wanted to pass on some feedback from the TAMEG, particularly E.ON. They said that the contact there finds the Helpdesk (Service desk) incredibly helpful, friendly and always willing to help them out.”
ESP, Business Operations Director
“Thanks very much for all your hard work on making this such a smooth transition, it is very much appreciated. I am sure we will enjoy the same high quality of support from the team for the other project work orders that we have placed with you.”
Novartis, Systems Manager
“I just wanted to say 'thank you' for a great course yesterday. I found this very informative and for me it helped consolidate a lot of my understanding. Your delivery of the course was 'top notch'. Many thanks!
I'm sure it helped both others to understand the functionality of the system more as well.”
Steris Europe, CRM & BI Manager
“C&C Group worked with our Data Services Manager during his time as CRM&BI Manager at Schering Healthcare. C&C Group delivered a cutting edge data warehouse built on SQL Server with a Cognos front-end. The data warehouse was based on sales vs. activity data and was delivered using C&C Group’s AIM data warehousing approach. C&C Group also work with Steris to support their European rollout of Siebel CRM/Service modules”
Novartis Pharmaceuticals UK Limited PH, Patient Monitoring & Medical Information Services, Patient Safety Systems Manager
"Many thanks for all involved, and yet again, many thanks for Jon E at C&C Group for hanging around to support in the event of any problems occurring"
Cognizant, Project Manager on a collaboration project with C&C Group
"I would like to extend special thanks to the fantastic work that was done by C&C Group"
Meter Fit, Billing Manager
"We are that impressed by your data services that now we use it for our monthly billing."
ScottishPower, Energy Income Manager
“I know I have said it many times, but can you please once again thank your teams on my behalf for their significant efforts and contributions to the successful implementation of the industry standard MPRS.
This was a great result in meeting planned schedules against a number of challenging events.
Superb work all round, everyone!”
GTC, Head of ICT
“I’d like to express my sincere thanks to you (and anyone else involved) for your quick response yesterday and the excellent support we received in helping us to resolve the issues we had with MPRS.”
IUS, IS Delivery Manager
“Just dropping you a note to say that PMIT is now running smoothly on the new server.
I’d also like to say thanks for the way you persevered with this problem until its conclusion, which makes the decision of continual support with C&C Group an easy one to make.”
Northern Powergrid, IT Contract Manager
“I would like to thank all Logica, C&C Group and Northern Powergrid staff who were involved in moving CDMS to its new environment and then testing it in challenging timescales. The fact that the application has bedded in so successfully to its new environment is testament to the efforts of all those involved.”
Central Market Agency, Settlements Manager
"Thanks for all your work on settlement and RF.
We can honestly say that with your help this year, the improvement to settlement and the better aggregated / disaggregated generation, all in all it has been a much smoother and less stressful experience than previous years prior to C&C Group."
