Technology

Cisco Systems
E-solutions - lead processing and reseller management

Cisco Systems is the worldwide leader in networking for the Internet offering hardware, software and services for Internet solutions.

C&C Group are implementation and integration partners for MarketSoft's E-Leads application, which administers lead scoring and routing processes for Cisco Systems' reseller network, throughout Europe, the Middle East and Africa. The system is web enabled and C&C Group has also developed two complementary bespoke software applications to support and extend E-Leads and enable integration with Cisco's own internal systems. The supporting applications are: e-Questions and Answers; for survey creation, survey processing and scoring selection and PPL; for lead scoring and lead management.

News...

C&C Group have expanded their services to Cisco to include full support of the KANA eMarketing suite and the Oracle, E.piphany, Informatica and Business Objects based data mart and data hub

The success of the Cisco eMarketing initiative throughout EMEA has resulted in the further deployment of the application suite throughout the APAC region with C&C Consultants driving the rollout on site in locations including Australia, China and Singapore.

Chello Broadband
KANA eMarketing

Chello is the leading European provider of broadband internet access with over 500,000 subscribers in eight European countries: Austria, Belgium, France, Hungary, the Netherlands, Norway, Poland and Sweden. The chello service provides always on, broadband internet access for a fixed price, enabling fast and easy access to rich entertainment and information. Additionally, the chello local language portals feature carefully selected local, national and international broadband content, enabling a unique broadband internet experience. Chello broadband is a consolidated subsidiary of United Pan-Europe Communications n.v. (UPC) and part of the UPC Media Division.

C&C Group is helping Chello Broadband in Amsterdam fully realise the potential of their KANA eMarketing implementation.